Shipping policy
Important Note: The pandemic has severely impacted international courier service. Please use the shipping timeline below for reference only. It is unfortunately, not under our control once we hand off our products to the courier. We try our best to ship out our products within the next business day to minimise the wait time.
Due to the unpredictability of the shipping times, we advise all customers to take responsibility of checking their tracking number from time to time too.
Thank-you for your patience.
Shipping (CANADA)
Standard Shipping using Canada Post Xpress Post with tracking (3-8 business days) - Flat Rate $8
FREE SHIPPING at $100 CAD and above.
United States
Standard Shipping using Canada Post Tracked Packet International - (5-15 business days) - $15 CAN
FREE SHIPPING at $200 CAD or above.
International
Countries that we are shipping to currently are:
Australia
Asia - Japan, South Korea, Hong Kong, Macau, Taiwan, Singapore
Europe - United Kingdom, Denmark, France, Italy, Germany, Belgium, Sweden, Finland, Hungary, Luxembourg, Netherlands, New Zealand, Portugal, Ireland, Switzerland
Standard Shipping using Canada Post Tracked Packet International - (10-30 business days) - $28 CAN
FREE SHIPPING at $200 CAD or above.
*If you do not see your selected destination here, please send us an email at inquiry@cissys.ca and we can offer a custom shipping quote if possible.
VAT/Customs/Duties
Customers are responsible for any VAT/customs/duties fees charged upon arrival to destination country. Our prices do not include VAT/customs/duties fees.